The Hain Celestial Group logo

Manager, Customer Supply Chain

Location
Remote
Other
Other
Job Description

Location: Remote with requirement to travel for business needs

Role Purpose:

The Manager, Customer Supply Chain supports the Sales VP's for their area of responsibility to coordinate the supply chain activities enabling superior on-shelf availability (Instock) and On Time-In Full (OTIF) service necessary to achieve sales and profit objectives.

Essential Duties and Responsibilities:
  • Lead the assessment of external and internal customer supply chain measurements including on-shelf availability (Instock), On Time-In Full (OTIF) service, and Cost to Serve to achieve selling and profit objectives.
  • Interpret and communicate results cross functionally, develop and deploy action plans for improvement where necessary.
  • Understand Customer product supply requirements, interpret and integrate with Supply Chain functions including Demand and Supply Planning, Warehousing, Transportation, and Order Management.
  • Act as the single point of contact between Sales and Supply Chain to ensure effective and efficient coordination from translation of sales plans into operational execution.
  • Partner with our Customers to create value through tailored supply chain plans and strategies.
  • Take ownership of performance opportunities, create and deploy actions for improvement.
  • Coordinate Hain Supply Chain preparedness for Customer events including promotions, new product introduction, and changes in distribution.
  • Communicate cross functionally for understanding and alignment.


Qualifications

Education and/or Experience:

Required:
  • Supply Chain, Engineering, Operations Management, or other technical degree is required.
  • 5 years Supply Chain, Product Supply, or Operations experience.
  • Demonstrated effectiveness with Microsoft Office/Office 365 (Excel, Power BI, Word, Power Point, Viva Engage) and Retailer data portals (Retail Link, Luminate).
  • Ability to effectively engage and collaborate across functions. Key partners include Supply Chain, Sales, Brand, Trade Marketing, and Finance.
  • Strong strategic planning and tactical decision-making skills.
  • Excellent organizational skills, ability to prioritize tasks and meet constant deadline with strong attention to detail and quality control.
  • Strong interpersonal skills, ability to communicate effectively in person and writing.
  • Self-motivated and strong analytical / problem solving skills.
  • Project coordination experience.

Preferred:
  • MBA degree.
  • APICS certification a plus.
  • Food or Consumer Products industry experience.

Competencies and Proficiency Requirements:
  • Detail the competencies and proficiency levels required for the role in bullet format.

Scope:
  • Financial/Budgetary Responsibility: n/a
  • Team Size: one analyst and will provide work direction to broker(s) for support

Conditions of Role:
  • Travel Requirements: Primarily remote role with infrequent travel as required.
  • Physical Conditions: Primarily remote-based, with occasional office presence.
  • Work Environment: Professional and collaborative.

Compensation and Benefits:
  • $81,000 -$129,000 (commensurate with experience and location)
  • Medical, Prescription, Dental, Vision Coverage
  • Flexible spending accounts
  • Disability coverage
  • Life insurance
  • Critical illness and accident insurance
  • Legal and identity protection insurance
  • Pet insurance
  • Employee assistance program
  • Commuter benefits
  • Tuition assistance
  • Adoption assistance
  • 401(k)
  • PTO
  • Parental Leave

Hain Celestial is an equal employment opportunity/affirmative action employer. The Company does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, expression, genetic information, protected veteran status or any other characteristics protected by applicable federal, state, or local law.

If you need accommodations for any part of the employment process because of a disability, please send an e-mail