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Director, National Accounts

Cincinnati, OH
Why Work for KeHE?
  • Full-time
  • Pay Range: $101,885.00/Yr. - $135,812.00/Yr.
  • Shift Days: , Shift Time:
  • Benefits on Day 1
    • Health/Rx
    • Dental
    • Vision
    • Flexible and health spending accounts (FSA/HSA)
    • Supplemental life insurance
    • 401(k)
    • Paid time off
    • Paid sick time
    • Short term & long term disability coverage (STD/LTD)
    • Employee stock ownership (ESOP)
    • Holiday pay for company designated holidays


    Good people, working with good people, for our common good.

    Sound good?

    KeHE-a natural, organic, specialty and fresh food distributor-is all about "good" and is growing, so there's never been a more exciting time to join our team. If you're enthusiastic about working in an environment with a people-first culture and an organization committed to good living, good food and good service, we'd love to talk to you!

    Primary Responsibilities

    Responsible for the presentation and sale of existing and new Specialty, Natural Foods, Dry, Frozen and Refrigerated products to Kroger category managers at Kroger General Office in Cincinnati. Also directs brokers and manufacturers to assist in the coordination of the promotion and sale of existing and new products. Develops, attains and sustains positive working relationships between DPI associates, its customers and vendor partners. Communicates Kroger directives, reports, policies, new and delisted authorizations to all the DPI divisions. Key linkage between Kroger GO and DPI division Account Executives. Ensures flawless execution of existing and new items, program and initiatives. Leads cross functional team on internal and external strategies and initiatives to achieve customer goals and objectives.

    Essential Functions

    Includes, but are not limited to, the following:
    • Leads the Specialty, Natural Foods sales planning process with Kroger Category Management team for assigned categories.
    • Leads the development, stewardship and delivery of the business plan in partnership with DPI divisions, vendors and Kroger.
    • Interface with Kroger with a general management approach, bringing strategic value opportunities to the customer that span multiple categories
    • Grows level of customer satisfaction, maintains win/win business relationships and ensures effective communication with all key buying influences and vendors.
    • Aligns system resources and collaborates cross-functionally to implement sales, marketing, new item and operational programs.
    • Responsible for problem solving selling, operational and executional issues with the customer and vendor.
    • Accountable for delivering annual plan budget (Sales and Gross Profit) and owns the stewardship of the end to end value chain for assigned categories.
    • Initiate and develop marketing programs to drive sales and financial performance of the assigned account.
    • Manage inventory performance related to existing and new items, promotions, demonstrations, themes, and advertisements.
    • Monitor customer performance related to existing and new items, promotional activity, sales/usage, order discrepancies, out-of-stock, shortage reports, and excess inventory. Respond to and resolve existing and potential customer issues and concerns.
    • Responsible for the resolution of billing discrepancies including unauthorized deductions, credits and bill backs.
    • Oversee promotional activity with customers including allowances, type of support, demonstrations, and theme support. Manage market spending for new item roll-outs, new item authorizations, and annual promotional activity.
    • Ensure the completion and accuracy of new item, promotional and distribution forms, along with demonstration schedules and advertising support schedules and contracts.
    • Oversee all new items, promotions, demos, new store openings, theme support, and cross merchandising and coordinate efforts between the customer and DPI sales/customer/merchandiser service personnel in a timely and accurate manner.

    Minimum Requirements, Qualifications, Additional Skills, Aptitude
    • Bachelor degree - Preferred
    • Five to seven years of progressive responsibility with National account management in large consumer goods organization, specialty grocery or distributor.
    • Complex selling knowledge with proven ability to create and sell-in customer specific promotional programs & key initiatives.
    • Knowledge of vendor/manufacture and broker environment and systems and business development planning experience.
    • Knowledge of trade fund and common business analytics.
    • General management experience and skill set.
    • Proven ability to manage needs and concerns of multiple stakeholders across various business systems.
    • Positon based out of the DPI Cincinnati Office
    • Travel
    • Must have excellent customer service and sales selling and relationship skills.

    Requisition ID
    Equal Employer Opportunity Statement
    KeHE Distributors provides equal employment opportunities to all employees and applicants for employment and prohibits all forms of discrimination and harassment on the basis of race, color, religion or faith, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training as well as the administration of all Human Resources and Talent Acquisition processes.